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Frequently Asked Questions:  
What are the ticketing fees?
One World Theatre is a 501(c)3 non-profit organization.  Our mission is to present diverse, unique music & cultural arts in an intimate, up close & personal setting to our community.  We are dedicated to providing the highest level of service to our patrons.  In order to accomplish this, a fee is added to each ticket which will be used to support costs associated with each performance and maintenance of the venue.

A Ticket Fee of $11 ($3 for children's shows) is added to the base price of each ticket before checkout. This is the portion of the ticket price that covers third party box office fees, parking fees at the venue, credit card fees, labor, facility maintenance and improvements, phone fees, and more.  It is not possible to avoid paying this fee by purchasing tickets in person at the box office.  PLEASE NOTE: When ordering online the Ticket Fee is not included in the base ticket price you see when selecting seats; it is added in the Order Confirmation/Payment page once you have added seats to your Shopping Cart before final checkout. Please keep this in mind when selecting your seats online.
 
Do you serve dinner at your shows?
Starting September 12, 2013, all tickets for newly announced shows will come with dinner. Not all shows include dinner - only those noted on the website and on tickets. Dinner will not be available at shows that previously did not come with dinner.  Please click on the link to the right for more details.
How do I reprint my tickets?
Please login to the following site to get to your account
How do get in contact with our Box Office Administration to resolve a problem?
Please click on the link to the right
What Ticket Package Memberships are available?
Gold Packages are no longer available.  The only membership available is our Platinum Package that requires the purchase of a ticket to each of our adult shows.  On average, that is 50 shows per season, 2 seasons per year.  The seat of your choice is reserved for you for each show.  House seats are approximately $3,000 per season.  Prime seats are approximately $5,000 per season.  Please click on the link to the right for more details.
What time do performances begin?
Main Performances start at the times shown.  Pre-concert live entertainment from one of Austin's local musicians and our Full Service Bar open 90 minutes prior to show time.  Please come enjoy a drink with us before the main performance.
 
What is the closest hotel?
Barton Creek Resort & Spa is a 4 star resort located just 5 minutes from One World Theatre.  To reserve a room, please click on the link to the right
How can I purchase a Gift Certificate?
Please click on the link to the right
Where do I go?
Our theatre is located on the second floor of our main building. For directions to the handicap-accessible entrance and parking, please speak with our parking attendants when you enter. Handicap assistance is also available for transport from the lounge to the theatre. Please inquire at the Box Office for assistance.
Once inside our friendly ushers can help you to your seats.
Our bar and lounge are located on the first floor of the main theatre building. The Box Office/Will Call booth is located in the corner of the lounge.
 
Can I bring drinks into the theatre?
Yes
, you can bring drinks into the theatre from the bar on the first floor. However there is no bar in the theatre, just the one in the downstairs lounge. Please note that the bar also closes shortly after the start of the evening’s last show.
 
Are there nearby restaurants for shows that do not come with dinner?
Please click on the link to the right for some nearby restaurants.
What about parking?
On-site parking is free. Follow the directions of our parking attendants when you arrive. Valet parking is not available.
 
What are the hours of operation and directions?
Please click on the link to the right for more details.
Do you offer deals for group sales?
Yes, we do offer discounts for groups over 20 tickets. Please fill out our Box Office Contact Form using the link to the right.
How do I get on your mailing list?
Please click on the link to the right for more details.
What is the theatre's layout?
Please click on the link to the right for more details.
Is photography allowed?
Sorry,
photography and videography are not allowed at most shows. When an artist has specifically stated that photography and videography are allowed, an announcement will be made shortly before the show begins.
 
Is it ok to arrive late?
Yes, but please be considerate.
 


Austin's Premiere Live Music & Wedding Venue
7701 Bee Caves Road, Austin TX 78746

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